A Lesson from Joe: It’s Not about Us

Shortly after starting my own firm fifteen years ago and desperate for work, I followed an old client to his new firm.  He took me down the hall to the department that could hire me and introduced me to its head, a man named Joe, said a few kind words about me and left.  At the end of our meeting, Joe asked for a proposal, which I had delivered by courier within twenty-four hours.

And then, everything went dead.  He neither acknowledged getting my proposal, nor returned my calls.  I tried a number of standard techniques, like leaving a message that I was going to be in his area and would like to stop by.  No response. 

I knew in my heart that there was no life in this opportunity.  Joe had asked for the proposal as a courtesy to the man who had introduced us, but had no intention of hiring me.  He didn’t like having me imposed on him from above.  I would never hear from him again.  And it made me feel ashamed, like a beggar asking for dimes.

I needed the work so badly, I was prepared to go back to my former client, if need be.  I knew that was likely to terminate any chance I had, so I made one final attempt to get to Joe, calling his secretary to get advice.  “Joe is in the hospital,” she informed me, saying with a chilling finality that he was unlikely to be back.  It was cancer. 

And that’s when I got it.  I wasn’t about me.  I had been a self-absorbed fool.  I wasn’t that important.   Joe, poor man, had much more important things to think about than me and my proposal—and so did everyone else!  For the most part, we all have but walk-on roles in the movies of other people’s lives.
The secretary referred me to someone else and I got the assignment.

It’s not about me.  This lesson freed me from a minor paranoia that, I know, many people have, believing that they and their calls are an annoyance.  They stop calling, and so give up.  This lesson has freed me to call, write and visit prospective clients with fiendish tenacity.  Without that lesson, I doubt I could have succeeded, as I have.  Thank you, Joe.

Whenever we see ourselves as the cause of a prospective client’s lack of response, it is worth reviewing the evidence.  There are thousands of reasons why someone may fail to reply to our calls and emails.  When one thinks about it, to attribute a lack of response to bad feelings about us in the absence of any supporting evidence is likely to be a mistake. 

3 Responses to “A Lesson from Joe: It’s Not about Us”

  1. Ian Brodie Says:

    Many thanks for that story Ford - it gave me real pause for thought. It’s so easy to become self absorbed and paranoid about why a client isn’t calling or we haven’t won a bid that it’s easy to forget the world doesn’t revolve around us.

    I suspect that a little bit of paranoia and self-doubt is what helps to make a good professional - it keeps us on our toes and wanting to improve. But in this case, it works against us and combines with our natural narcissism to cause us to miss the bigger picture.

    Thanks again for a thought provoking post.

    Ian

  2. Ford Harding Says:

    Ian:

    Thinking about ourselves more than others do may actually not be narcissism. I suspect that in many cases it results simply from spending so much time with ourselves. We are with ourselves practically every day, after all. Clients, who spend less time with us, quite naturally think of us less often or not at all.

    Thanks for the comment.

    Ford

  3. Ian Brodie Says:

    Lol - perhaps so.

    I’ve tried to spend less time with myself - but have struggled to make it happen. I seem to be everywhere I go.

    Ian

    PS Just bought your latest book - looking forward to reading it.

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