Comments on: How Bad Times Result in Bad Business http://www.hardingco.com/blog/2008/09/15/how-bad-times-result-in-bad-business/ Mimi Spangler's Blog on Rainmaking and Business Development Sat, 17 Dec 2011 22:48:43 -0500 hourly 1 http://wordpress.org/?v=3.0.4 By: Doug Shaw http://www.hardingco.com/blog/2008/09/15/how-bad-times-result-in-bad-business/comment-page-1/#comment-17450 Doug Shaw Thu, 08 Jan 2009 16:24:50 +0000 http://www.hardingco.com/blog/2008/09/15/how-bad-times-result-in-bad-business/#comment-17450 This is a great short story, Ford. I like the way it's written and I like the message. I've recently started to publish some findings on customer experience and would like to reference this post as a great observation. Is that OK with you? Cheers - I'll be back to read some more very soon Doug This is a great short story, Ford. I like the way it’s written and I like the message. I’ve recently started to publish some findings on customer experience and would like to reference this post as a great observation. Is that OK with you?

Cheers – I’ll be back to read some more very soon

Doug

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