Archive for the 'Working a Room' Category

Three Ways to Get A Good Seat

Tuesday, March 4th, 2008

Salesopedia is featuring my article Three Ways to Get A Good Seat on their home page this week.

We’ve all done it.  We’ve gone to a networking event to rub elbows with prospective clients. When it comes time to sit down for the meal, we know we will be spending at least an hour with the people to our left and right at the table.  This is more time than we will spend with anyone else, and we want them to be worthwhile contacts, in other words, prospective clients.  But there are a lot of hangers on in attendance, all trying to get the coveted seats next to these same clients.  If we leave it to chance, there is a strong probability that instead of a prospective client we will be sitting with hangers on.

>>>Read the complete article on Salesopedia.

The Post Event Event

Thursday, August 2nd, 2007

Helping other professionals learn to sell gives me the opportunity to hear good ideas for developing business. Most of these ideas are simple adaptations of well-known techniques. Simplicity is a good thing for busy professionals, and there are no extra points for creativity. Any technique that is ethical and that works and that is affordable is worth considering.

I heard of one such idea today from an accountant and rainmaker who works for a litigation support firm. I call it the Post-Event Event, and he said I could share it with you. It is a way to increase the benefits of attending a professional association meeting. These events are good places to meet many potential clients and other worthwhile contacts rapidly, without having to get past a gatekeeper. But working the room to meet people will be wasted unless you follow up with them later and so initiate a relationship. There’s the rub; it isn’t always easy to come up with a plausible reason for maintaining contact. That’s where the Post-Event Event comes in.

Say, for example, that you are from Chicago attending an annual meeting of a professional association being held in San Antonio. Reviewing the list of expected attendees, you identify 14 people from the Chicago area that you want to meet. You plan a dinner in Chicago with some educational content for roughly one month after the association meeting. When you meet with one of your targets and the conversation goes well, you invite him or her to the dinner, saying that a written invitation will follow. If the initial conversation is cooler and you feel that an immediate invitation would be too forward, you send it in writing after the association meeting.

If you see someone two or three times in a few months at an association meeting and then break bread with him for several hours a month later, your relationship is well underway. Of course, the Post-Event Event could be a golf outing or seats at a baseball game.

Cool idea. Simple and effective.

Networking Tips for Introverts

Thursday, July 19th, 2007

I am an introvert.  If I spend a couple of hours with a crowd, I want to go to the closet at the back of my room, close the door behind me, push through the clothing to as far back as I can go, and sit there alone, in the dark and the quiet for a long time.  Being there is like drinking cool water on a summer day.


You extroverts probably think I am joking.  How little you understand the introvert!


Introversion creates challenges for the aspiring rainmaker, but don’t be dismayed.  Our research shows that many rainmakers are introverts and are as good at working a room an extrovert.


Networking, with its intense social contact, takes a toll on the introvert.  It’s not that we don’t like other people—we do!  It’s just that being with too many of them drains us.  If only we could watch the rest of you talking and mixing and having fun from a quiet place in the shadows, that would be plenty for us!  But we can’t.  There’s work to be done amongst the crowd.


Here are a few suggestions for making participation in large gatherings easier:

  • Prepare a few conversation starters:  On the way to an event think of three questions to ask people to start conversations.  They can be about the event or facility (Did you have the trouble I did finding this place? Can you tell me a little about this organization?) or news of the day (Did you see the debate last night?  Did you hear how the game came out?). (more…)

Three Ways to Get A Good Seat

Tuesday, June 26th, 2007

We’ve all done it.  We’ve gone to a networking event to rub elbows with prospective clients. When it comes time to sit down for the meal, we know we will be spending at least an hour with the people to our left and right at the table.  This is more time than we will spend with anyone else, and we want them to be worthwhile contacts, in other words, prospective clients.  But there are a lot of hangers on in attendance, all trying to get the coveted seats next to these same clients.  If we leave it to chance, there is a strong probability that instead of a prospective client we will be sitting with hangers on.
 

So, we go through an awkward dance.  We walk into the banquet room and up to a half-filled table.  We try to look as if we were passing by on our way to another table, a table where we belong, and just happened to stop here for a moment to reorient ourselves. When a tall woman approaches the table, we do-se-do left to get to a position where we can get a glance at each others’ nametags before committing ourselves to sitting together.  Her tag revealing that she isn’t a suitable partner, we allemande right around the table trying to find one. Round we go, shaking hands, looking for a partner.  Everyone smiles and nods, the nods designed to get a closer look at our tag.  We see a promising seat between two well-groomed men and circle a little faster to get it.  Before we can, a woman we recognize as being from one of the companies we have targeted, steps forward and takes it.  So, we sashay back to the left, round we go again.  In the end we take a chance and ask, “Is anyone sitting here?”  “No. Join us,” says the gray-haired man with a frozen grin.  Honoring our new partner with a slight bow, we take our seat.  He introduces himself, and we learn that he works for a competitor.  Too late.  Politeness dictates that we make the best of it.  It’s not an effective way to get a seat.  It’s certainly not dignified.  There must be a better way. And, yes rainmakers have found some.
 

Here is what three of them do:
 

The Instant Dignitary
 

My colleague, Gary Pines, is more effective at working a room  than anyone else I know.  At big events there is often a reserved table for dignitaries.  These include the top people in the organization and major speakers, people well worth knowing.  Gary says, “Often there are extra seats at these tables, either because someone didn’t show up or maybe it’s just a big table.”  So, Gary asks if there is an extra seat, because he would like to sit there.  He cautions, “About half the time I’m told no.”
 

The Happy Coincidence
 

A young strategy consultant told me this story about the biggest rainmaker in her firm, whom I will call Alan:  “There was a person Alan wanted to meet.  Somehow he learned that the guy always went to meetings of [a specific association].  So Alan signed up for the next meeting and asked me to come with him.  During the cocktail reception, he asked someone to point out the guy he wanted to meet. That’s how he learned what the man looked like. Then he led me over to a corridor that everyone would have to walk down to get to the banquet hall  He picked a spot and said, “Stand here and talk with me,” and I did, keeping up a one-sided conversation, while he watched people go by.  When the guy he wanted to meet passed, Alan turned and followed him to his table.  He asked if he could sit there, as if he had arrived there by coincidence.  They spent two hours together, and a few months later, the man became a client.”
 

The Small Favor
 

When one of the most prominent executive recruiters, one who has helped many corporate boards select new CEOs and presidents, is invited to a social, charity or cultural event, he calls his host and asks who else will be coming.   Then he asks his host a small favor, to seat him next to the specific person he most wants to spend time with.  I have this information from both a social friend who has recieved one of these calls and from a former colleague.  He always does this.  Always.

 

So I ask you, why take just any old seat, when a little effort would get you a good one.
 
 

 

Rainmaker Story #3: The Stalker

Monday, June 4th, 2007

At a conference the other day I set myself the task of spending time with one of the speakers after a breakout session which was attended by about 40 people. At the end of the workshop, eight people lined up to talk with the speaker, and he gave each of them a minute or two of his time. Unlike the others, I spent almost twenty minutes with him, enough time to come up with a reason to follow up next week. And I owe it all to Dennis Donovan.


Many years ago, when I was transferred east to run the eastern regional office of the firm I was with, Dennis’s firm was our chief competitor. It was taking business from us left and right. But it wasn’t really his firm that was beating us; it was Dennis. During my first months on the job, I had my head handed to me seven competitive presentations in a row. Dennis won all of them.

So, I went to school on him. One of my first efforts was to attend a professional association’s annual meeting where I could meet a lot of clients. Dennis was there, too, and had obviously been coming to the meetings for several years. He could really work a room, but what most intrigued me was how he worked the speakers, who tended to be senior people with a lot of influence. This is what he did:

He would arrive early at the room for the breakout session and take a front row seat directly across from the speaker. During the entire workshop, he would give the speaker full attention. At the end of the session, when the speaker asked for questions and there was the usual awkward pause, Dennis would raise his hand. He said his name and the name of his firm and then lobbed an easy question that gave the speaker a chance to look smart.

At the end of the workshop, most of the audience shuffled out to get coffee and five or six lined up to talk with the speaker. But Dennis didn’t move. He sat patiently scribbling a few notes, until the last person in line got her time with the speaker. Then Dennis got up and added himself to the end of the line. When his turn came to talk with the speaker, the speaker saw that Dennis was the last in line and so felt no need to rush to get to someone behind him. So the speaker took his time with Dennis, and, still conversing casually, they would walk out of the room together. He did this with speaker after speaker.

And, I’ve been doing the same thing ever since. Thank you, Dennis.